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Refining Your Interpersonal Skills

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Master the art of connection. This programme helps you strengthen emotional intelligence, communicate with clarity, and build meaningful workplace relationships that inspire trust, collaboration, and lasting professional impact.
The Refining Your Interpersonal Skills Programme is designed for managers, team leaders, and supervisors in private and public sector organisations who seek to enhance their impact through stronger interpersonal relationships. It is ideal for middle- to senior-level functional managers and specialists transitioning from managing processes to leading people. Participants aim to strengthen communication, emotional intelligence, and influence in complex workplace environments.
Hybrid Programme
Lagos
Programme Date
May 19, 2026 (3 days)

Programme Fee

₦850,000 (Excluding VAT)
Hybrid Programme
Lagos
APPLY NOW
Download Brochure
Hybrid Programme
Lagos

Programme Date

May 19, 2026 (3 days)
Hybrid Programme
Lagos
Programme Fee
850,000
APPLY NOW
Download Brochure

Programme Overview

In the current dynamic business environment, effective communication and strong interpersonal relationships are more critical than ever. Leaders who understand themselves and others can inspire, influence, and motivate teams more effectively. This programme focuses on helping participants develop self-awareness, emotional intelligence, and cultural sensitivity to build meaningful workplace relationships.

Through practical exercises, real-life scenarios, and interactive discussions, participants will explore the fundamentals of intrapersonal and interpersonal communication, manage conflicts constructively, and learn to influence across all levels of their organisation. By the end of the programme, participants will be equipped with the tools and techniques to strengthen relationships, navigate workplace dynamics, and maximize their positive impact on colleagues and stakeholders.

Key Learning Outcomes
Acquire practical tools and techniques for effective communication and building strong workplace relationships.
Develop competencies in Emotional Intelligence (EQ) and Cultural Intelligence (CQ) to enhance influence and collaboration.
Learn strategies for managing interpersonal conflict, preventing communication barriers, and leading with impact across teams.
Hybrid Programme
Programme Date
May 19, 2026 (3 days)
Programme Fee
₦850,000 (Excluding VAT)
APPLY NOW
APPLY NOW
Download Brochure
Foundations of Emotional & Interpersonal Intelligence

  • Intrapersonal and interpersonal intelligence

  • Social and cultural intelligence

  • Tools and techniques for increasing competence in the Emotional Intelligence (EI) domain

  • Relationship between Emotional Intelligence (EI) and interpersonal relations

Self-Management & Cognitive Skills

  • The power of the brain: using the brain to manage self and others

Communication & Influence

  • Effective communication and listening skills

  • Giving and receiving criticism

  • Influencing 360°: managing your boss and peers

  • Leadership communication

Conflict, Etiquette & Relationship Management

  • Conflict management

  • Social and business etiquette

Henry Onukwuba

Henry teaches Human Resource Management, Organisational Behaviour, and Management Communication across Lagos Business School’s MBA, Executive MBA, Owner-Manager, and custom executive programmes. Before joining the full-time faculty, he served in several senior administrative roles, including Director of Executive Education, MBA Director, and Director of Alumni Relations. These roles equipped him with deep expertise in leadership development, programme design, and the needs of business executives. His administrative background enriches his classroom approach, allowing him to blend academic insight with practical, real-world experience. Henry’s work continues to strengthen LBS’s mission of developing responsible leaders for Africa and beyond.

Dr. Okechukwu Amah

Dr. Okechukwu Amah is the Research Director at Lagos Business School, where he teaches management communication, HR, leadership, and organisational behaviour. He holds a Petroleum Engineering degree from the University of Ibadan and an MBA and PhD from the University of Benin. He previously built a strong career in the oil industry with Texaco and later Chevron, serving in key engineering and managerial roles. His research focuses on work–family conflict, employee engagement, organisational citizenship, and servant leadership in Nigeria. He is also an active member of several professional bodies, bringing industry depth and academic expertise to his work.

Dr. Silk Ogbu

Silk Ugwu Ogbu is an Associate Professor of Communication and Relationship Management at Lagos Business School, Pan-Atlantic University. He holds a B.Sc. in Political Science and three PhDs in Political Science (International Relations), Marketing (Public Relations), and Public Administration. With over 25 years of managerial experience across private and public sectors, he is a political and marketing communication strategist and stakeholder management consultant. His research spans political communication, conflict resolution, innovation, marketing strategies, negotiation, leadership, and brand management. Prof. Ogbu has contributed widely through publications, conferences, and professional training, bridging academia and industry to advance strategic communication and leadership excellence.
Henry Onukwuba
Henry teaches Human Resource Management, Organisational Behaviour, and Management Communication across Lagos Business School’s MBA, Executive MBA, Owner-Manager, and custom executive programmes. Before joining the full-time faculty, he served in several senior administrative roles, including Director of Executive Education, MBA Director, and Director of Alumni Relations. These roles equipped him with deep expertise in leadership development, programme design, and the needs of business executives. His administrative background enriches his classroom approach, allowing him to blend academic insight with practical, real-world experience. Henry’s work continues to strengthen LBS’s mission of developing responsible leaders for Africa and beyond.
Dr. Okechukwu Amah
Dr. Okechukwu Amah is the Research Director at Lagos Business School, where he teaches management communication, HR, leadership, and organisational behaviour. He holds a Petroleum Engineering degree from the University of Ibadan and an MBA and PhD from the University of Benin. He previously built a strong career in the oil industry with Texaco and later Chevron, serving in key engineering and managerial roles. His research focuses on work–family conflict, employee engagement, organisational citizenship, and servant leadership in Nigeria. He is also an active member of several professional bodies, bringing industry depth and academic expertise to his work.
Dr. Silk Ogbu
Silk Ugwu Ogbu is an Associate Professor of Communication and Relationship Management at Lagos Business School, Pan-Atlantic University. He holds a B.Sc. in Political Science and three PhDs in Political Science (International Relations), Marketing (Public Relations), and Public Administration. With over 25 years of managerial experience across private and public sectors, he is a political and marketing communication strategist and stakeholder management consultant. His research spans political communication, conflict resolution, innovation, marketing strategies, negotiation, leadership, and brand management. Prof. Ogbu has contributed widely through publications, conferences, and professional training, bridging academia and industry to advance strategic communication and leadership excellence.

The Admission Process

Begin your path to professional and personal growth with our straightforward enrollment process.

1. Click on the Apply Now button.

2. Select the number of participants to enroll on the programme and then fill in your detials.

3. Request for an invoice or make an instant payment via our secured payment gateway.

4. Upon confirmation of payment, a programme manager will get in touch with you at least three days before the programme commences.

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Refining Your Interpersonal Skills