Executive Education New

Driving Efficiency and Operational Performance

Learn how to drive efficiency, eliminate waste, and enhance productivity across your organization’s value chain. This programme equips leaders to achieve sustainable operational excellence in an ever-changing business world.
Managers and supervisors responsible for improving operational performance, business leaders seeking to enhance productivity and profitability through process excellence, and decision-makers driving efficiency and innovation within supply chains.
Hybrid Programme
LBS Campus
Programme Date
Nov 10, 2026 (3 days)

Programme Fee

₦850,000 (Excluding VAT)
Hybrid Programme
LBS Campus
Hybrid Programme
LBS Campus

Programme Date

Nov 10, 2026 (3 days)
Hybrid Programme
LBS Campus
Programme Fee
850,000

Programme Overview

In today’s unpredictable global landscape, organizations face constant pressure to sustain performance and deliver consistent value. Operational Excellence (OE) has become the key to thriving amid disruption. This programme helps business leaders and managers understand how to streamline processes, reduce inefficiencies, and strengthen competitiveness. Participants will explore proven OE frameworks that have transformed leading organizations worldwide, gaining the skills to align operations with strategy, improve profitability, and build value-driven systems that can withstand uncertainty.
Key Learning Outcomes
Apply Operational Excellence principles to improve efficiency and performance.
Identify and eliminate waste to increase profitability and value delivery.
Build a continuous improvement culture that sustains long-term results.
Hybrid Programme
Programme Date
Nov 10, 2026 (3 days)
Programme Fee
₦850,000 (Excluding VAT)
Process flow and strategy for operational excellence and performance.
  • Introduction and overview of the programme.
  • Connecting Operational Excellence (OE), efficiency, and productivity improvement (Problem and root cause analysis paradigm).
  • OE principles, tools, methodology, and Value Stream Mapping.
  • Operating System, Mindset & Behavioral Capabilities, and Management Infrastructure.
Leveraging operational excellence and Performance as a competitive advantage.
  • Strategic Leadership and Negotiation Tactics for Operational Excellence.
  • Driving Innovation with operational excellence and Performance: People and process flow dimensions.
  • Leadership for efficient operations (people, processes, and systems).
  • Information systems and operational excellence synergy in a digital world.
Improving Process Flow Efficiency with Emergent Digital Technologies
  • Using Emergent Technologies and Automation to enhance operational excellence and performance.
  • Systems alignment with OE: People, process, systems, and environmental implications.
  • OE Deployment: People, process, systems, and ecological implications.
  • Fix process flow, drive continuous improvement, and implement change management.
Dr. Ojadi has consulted widely for many companies (including banks, food and beverage and distribution and retail companies, and urban transport development) in the areas of procurement improvement and logistics and supply chain optimisation. He is a member of the Editorial Board of the South African-based Journal of Transport and Supply Chain Management. Dr. Frank Ojadi obtained a bachelor’s degree in Engineering Physics from the University of Ife in 1981 (now Obafemi Awolowo University), an MBA from the Maastricht School of Management, Netherlands, and a PhD in Transport Economics from the Department of Transport and Supply Chain Management of the University of Johannesburg, South Africa.
Dr. Marvel Ogah is a full-time faculty member at Lagos Business School, where he facilitates sessions in Operations Management. He has over two decades of experience in plant leadership and consulting across multinational and local business environments, leading manufacturing and service teams toward operational excellence. His expertise spans efficient plant management, supply chain optimisation, S&OP processes, capability building, operations strategy, business process improvement, process efficiency, sustainability, and lean enterprise practices. He is also skilled in deploying Process Kaizen Events (PKE) for sustainable, value-driven operations. Dr. Ogah holds a Bachelor’s degree from the University of Nigeria, an MBA in Operations Management, a PGD in Chemical Engineering, and a doctorate from Walden University in the United States.

The Admission Process

Begin your path to professional and personal growth with our straightforward enrollment process.

1. Click on the Apply Now button.

2. Select the number of participants to enroll on the programme and then fill in your detials.

3. Request for an invoice or make an instant payment via our secured payment gateway.

4. Upon confirmation of payment, a programme manager will get in touch with you at least three days before the programme commences.

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Driving Efficiency and Operational Performance